Platform to connect freelancers to their customersWeb portal and Mobile Applications
One of our prominent client in Indonesia facilitates a platform with hundreds of qualified and rated fixers across various categories to satisfy all repair and maintenance needs of a household.
The effort vastly improved the company’s planning and execution functions, they knew that in order to succeed in this era of technology their accounting systems needed to be much more robust than what they are. They turned to WP consulting to improve their accounting systems.
challenge
Getting a skilled professional for repair and maintenance needs for houses was very hard in Indonesia. Realizing that it is not due to lack of fixers but a lack of a unified platform to connect fixers to their customers, our client decided to build a platform to solve this problem.
solution
For our client, we built a web platform accompanied by mobile applications. The application provides a one-stop platform for all home repair and maintenance needs. The platform accommodates a list of hundreds of qualified fixers, which helped to tremendously reduce the wait time for a handyman to turn up. As a customer, one can choose the fixer based on quotes, ratings, and reviews to receive the best service for his requirement. Within the first few months of the launch of portal, registered fixers have completed fixes worth $100,00+.
results
Arguzo employees are now more empowered; Arguzo also has the benefit of generating reports instantaneously whenever needed. They can now make decisions on the fly based on the latest real time data.
The effort vastly improved the company’s planning and execution functions, created and implemented a new stock policy that accounted for specific SKUs and key variables, streamlined the order preparation process and reduced distribution transport times.
By the numbers, the effort:
- Reduced lead time by 43%
- Decreased variability by 50%
- Lowered the risk of back-order by 95%
- Increased stock for finished goods by 10%
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