ERP

Enterprise resource planning (ERP) the business management application that allows an organization to use a system of integrated applications which facilitates information flow between all business functions inside the organization. ECIT is focused in developing ERP solutions which gives a real-time view of the core business processes by linking it with an integrated database management system. ECIT look forward to getting associated with ERP for product planning, development, manufacturing processes, sales and marketing

CRM

ECIT’s CRM (customer relationship management) solutions give utmost priority for methodologies, software, Internet capabilities etc. that help any enterprise to manage customer relationships in an organized way.

Benefits of CRM Solutions

  • Helps to identify the potential customers and build a deep understanding of them.
  • Differentiating the customers in order to identify which among them have most value now and which offer most for the future.
  • generate quality leads for the sales dept. to launch marketing campaigns.
  • allowing the formation of individualized relationships with customers, with the aim of improving customer satisfaction and maximizing profits
  • Identifying the most profitable customers and providing them the highest level of service.
  • Interacting with customers in order to ensure that companies understand customer expectations and their relationships with other suppliers or brands.